Support - Flowgains

Open the Profile tab and tap Personal Details to update your name, age, weight, height, and other information.

From the Profile tab, tap Preferences to change your language, units (kg/lb), and notification settings.

Scroll to the bottom of the Profile tab and tap Delete account. You will be asked to confirm. Once deleted, all your data is permanently erased and cannot be recovered.

From the Profile tab, tap the upgrade banner or button to open the paywall. Choose between the monthly or yearly plan and complete the purchase through the App Store.

From the Profile tab, tap Manage subscription to open the subscription management portal. From there you can cancel, change your plan, or view billing details. You can also manage it directly from your device:

• iPhone: Settings → [your name] → Subscriptions → Flowgains

Your access continues until the end of the current billing period.

Refund requests must be submitted to Apple directly, as it processes App Store payments. For genuine issues, contact us at help@flowgains.app and we will do our best to assist.

From the Profile tab, tap Restore Purchases to sync your subscription status. If the issue persists, contact us.

While inside an active workout, tap the microphone button to start recording. Speak your set - for example, "bench press 3 sets of 10 at 80 kg" - then tap again to stop. Flowgains will transcribe your voice and fill in the input automatically. Voice logging requires Flowgains Pro.

Yes. Open the workout from your history and tap any set to edit the values.

Manual logging works without an internet connection. Voice logging and AI features require connectivity. Your data syncs automatically once you reconnect.

Flowgains analyzes your training history, goals, and preferences to create a personalized plan. Plans are suggestions - you can always adjust exercises, sets, or frequency to fit your schedule.

No. AI-generated advice is for guidance only and does not replace professional coaching or medical advice. Always consult a qualified trainer or health professional before making significant changes to your training.

Yes. From the Profile tab, tap Export Data. Your full training history will be exported as an Excel file (.xlsx) that you can share or save to your device.

Your data is encrypted in transit and at rest. We never sell your personal information to third parties. For full details, see our Privacy Policy.

Try closing and reopening the app, then check for updates in the App Store. If the problem continues, contact us with a description of what happened and your iPhone model.

Make sure you have granted Flowgains microphone permission in your device settings. Speak clearly after tapping the mic button and tap again to stop the recording. An internet connection is required for transcription.

Ensure both devices are connected to the internet and signed in to the same account. Pull down on the home screen to trigger a manual sync. If data is still missing, contact support.